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Happy To Help

Learn more about Swan products, view FAQ’s, online manuals, access our customer helpline, delivery policies, returns and seek professional advice from the Swan team.

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Customer Helpline

To make sure you get in touch with the right person, please use the relevant contact number below

Large Appliances

Fridges, Freezers, Washing Machines, Tumble dryers or Cookers

Call: 0345 610 4118

Small Appliances

Within the first year of Guarantee

Please return to the retailer you purchased it from


Call: 0871 200 0003

Steam Generator Iron

Call: 0871 200 0003

Returns & Refunds

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Delivery & Policies

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Customer Service Satisfaction

Customer support

Can't find what you're looking for?

We are continually aiming to improve what we do, as part of that we would like to
know what you're looking for, so we can improve your experience in the future.

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