Promotion Terms & Conditions

Promotion T&C's

Promotion terms & conditions cover various offers and competitions from Swan Brand.

Offer T&C's

Free gift on valid orders

Free gift

The promoter is Swan Products Limited (company registration number 06473372). You can contact Swan Products Ltd via the functionalities available on the website www.swan-brand.co.uk.

Only valid on orders with a total order value matching the following price brackets:


Order total: £100.00 - £199.99 Free gift: Fearne by Swan 3 in 1 Die-Cast Stick Blender
SKUs: one of SP21040LYN, SP21040HON, SP21040PKN or SP21040TEN


Order total: £200.00 - £299.99 Free gift: Fearne by Swan 3 Litre Food Processor
SKUs: one of SP32020LYN, SP32020HON, SP32020PKN or SP32020TEN


Order total: £300.00 and over Free gift: Fearne by Swan 6 Litre Die Cast Stand Mixer
SKUs: one of SP32010LYN, SP32010HON, SP32010PKN or SP32010TEN


Only valid on orders that are made on https://shop.swan-brand.co.uk.

Your free gift will be randomly selected by Swan Products from the available stock within the applicable price bracket and added to your order prior to dispatch, or sent to you as soon as possible following your order. Swan Products will be responsible for any additional delivery charges incurred in respect of the dispatch of the free gift to you.

Valid for purchases between from 21st February 2019 until the 11.59pm (GMT) 30th July 2019, or while stock lasts. Purchases made outside of these times are not eligible for a free gift. Swan Products reserves the right to substitute another Swan Product of equivalent or greater value for your free gift at its discretion.

One free gift per order.

UK customers only for delivery to addresses within the UK.

Please note that the free gift will be sent to the delivery address on the order, not the billing address (if different).

Your free gift won't be visible in the cart or at checkout.

Free gifts are non-exchangeable.

Offer is not applicable to previously made or pending purchases.

Free gifts are provided subject to the Swan Products terms and conditions of sale and the terms of any guarantee included with the gift.

If you cancel the whole of your order within 30 days of its delivery, you must return your free gift, unused, with your order. If you fail to do so, the then-current retail price of the free gift will be deducted from your refund. If you cancel part of your order, and by doing so you are no longer entitled to the free gift that you received (because you have dropped outside of the relevant price bracket), then Swan may, at its discretion, request the return of your free gift and (if applicable) will replace it with the correct free gift.


Clearance Items

Discounted Product Lines

Selected products only and subject to availability.

See individual items online for reductions.

Cannot be used in conjunction with other offers.

Offer does not apply to delivery charges.

Any refunds will take into account the discount.


Discount

Offer code:

ALFRESCO

Valid from: 12:00 on  16/05/2019

Valid to: 23:59 on  30/06/2019

20% off when discount code used at checkout.

Offer code is only valid on "Alfresco" range and excludes items already discounted.

Subject to availability.

Cannot be used in conjunction with other offers.

Offer does not apply to delivery charges.

Any refunds will take into account the discount.

Minimum spend of £19.


Discount

Offer code:

QUEENOFCLEAN

Valid from: 13:30 on  02/04/2019

Valid to: 23:59 on  30/04/2019

20% off when discount code used at checkout.

Excluding items already discounted, and refrigeration products.

Subject to availability.

Cannot be used in conjunction with other offers.

Offer does not apply to delivery charges.

Any refunds will take into account the discount.

Minimum spend of £19.


Discount

Offer code:

CART10

10% off when discount code used at checkout.

Excluding items already discounted, and refrigeration products.

Subject to availability.

Cannot be used in conjunction with other offers.

Offer does not apply to delivery charges.

Any refunds will take into account the discount.

Minimum spend of £19.


Discount

Offer code:

Nordic-20

20% off the Nordic collection when the discount code is used at checkout.

Excluding items already discounted, and refrigeration products.

Subject to availability.

Cannot be used in conjunction with other offers.

Offer does not apply to delivery charges.

Any refunds will take into account the discount.

Minimum spend of £19.


Discount

Offer code:

Retro-20

20% off the Retro range when the discount code is used at checkout.

Excluding items already discounted, and refrigeration products.

Subject to availability.

Cannot be used in conjunction with other offers.

Offer does not apply to delivery charges.

Any refunds will take into account the discount.

Minimum spend of £19.

Competition T&C's

Competition

Symphony Giveaway - Instagram

COMPETITION STARTS: 05/06/2019 12:00 PM

COMPETITION CLOSES: 10/06/2019 11:59 PM

For more information regarding this competition and how to enter please view our Competition Page

To participate in this competition, users must watch the video post and comment their answer on Instagram.

The prize is one of the following in either black or white:

  • 1.7 litre kettle - SK31050
  • 2 slice toaster -ST31050

General Competition T&C's also apply (located below).


Competition

Share to win - Monthly Competition

COMPETITION STARTS: 01/01/2019 12:00 am

COMPETITION CLOSES: 31/12/2019 12:00 am

For more information regarding this competition and how to enter please view our Competition Page

To participate in this competition, users must share an image of their Swan Product on Instagram using the hashtag #MySwanKitchen & tag @SwanBrandUK. There will be one winner who will be selected by @SwanBrandUK each month. One entry per person per month. Each entry will be entered into the matching month's competition too when the entry was posted. The prize awarded will be a similar matching product to the one photographed and will be subject to availability.

General Competition T&C's also apply (located below).

General Competition

Terms & Conditions

THESE GENERAL TERMS APPLY TO ALL COMPETITIONS RUN BY SWAN PRODUCTS LIMITED.

The promoter is Swan Products Limited (company registration number 06473372).  You can contact Swan Products Ltd via the functionalities available on the website www.swan-brand.co.uk.

There are additional terms and conditions specific to a particular competition - please check the website for more information.  By submitting an entry, you are agreeing to be bound by both the specific competition terms and these general terms.

Please see the specific terms for the applicable competition for details on the prize, how to enter and the closing date for entries.  Please note that all entries must be received by Swan Products Ltd BEFORE the closing date and time (if given) - entries received after this time will not be accepted.

Swan Products Ltd will not accept responsibility for entries that are lost, mislaid, damaged or delayed in transit, regardless of cause, nor will it accept proof of posting or transmission as proof of receipt of entry to the competition.

The competition is open to anyone in the UK over the age of 18, apart from employees of Swan Products Ltd and any other companies involved in the competition.  Unless the additional terms for a particular competition clearly require a product to be purchased, no purchase is necessary.

One competition entry per person will be accepted.

The winner will be selected at random from all valid entries and notified via Email, Facebook, Twitter or Instagram (where possible), within 48 hours after the competition has finished. 

It is the responsibility of each entrant to ensure that Swan Products Ltd can contact them.  If the winner cannot be contacted within 48 hours of the competition closing, after making reasonable efforts to do so, Swan Products Ltd will select a replacement winner and attempt to contact them instead.  In such circumstances, the originally-selected winner will have no rights to the prize.  The Swan Products Ltd decision is final and no correspondence will be entered into.

The odds of winning any prize depend upon the number of valid entries received.

Prizes include delivery to the UK mainland ,but an additional postage charge may be applied for winners from the Channel Isles or other non-mainland addresses.

No cash alternative is available and prizes will not be changed or upgraded, but should a prize become unavailable Swan Products Ltd has the right to offer an alternative prize of equivalent value.

The winner’s name and county of residence will be announced via the website [after they have been contacted].  Winners may be asked to participate in further publicity, including the use of their name, city they reside in, and personal photograph.

Unless otherwise stated, the prize must be claimed within 1 month of the competition end date.  If a prize remains unclaimed after this time, the winner will be re-drawn.  In such circumstances, the originally-selected winner will have no rights to the prize.

Where a competition requires you to submit a photograph, design or other work in which copyright or any other intellectual property right exists, your entry must be your own work and must not infringe the rights of any other party.  You must own the copyright in any photograph you enter and it is your responsibility to ensure it was taken with the permission of anyone featured and that they consent to you submitting the entry for the purposes set out in these terms and conditions.  If an image shows any person under the age of 16 you must have received the consent of their parent or legal guardian to make and submit the entry.  Inappropriate images (as determined by Swan Products Ltd) will be disqualified.  We will also disqualify any image where we suspect the copyright is not owned by the person submitting it.

Copyright in any images you submit remains with you.  By entering the competition you grant Swan Products Ltd a worldwide, royalty-free, perpetual licence to feature and edit any or all of the submitted images in any of our publications, websites, social media, in any promotional material and on packaging and marketing material in a store.

This competition is not associated with Facebook, Twitter or Instagram or any other third party in any way; it is the exclusive work of Swan Products Ltd and its agents.

We may (where you have consented for us to do so) disclose your data to carefully selected third parties  If permission has been granted to send you promotional emails from ourselves and third parties, you may then choose to unsubscribe from receiving emails at any time.

If there is any reason to believe that there has been a breach of these terms and conditions, Swan Products Ltd may, in its sole discretion, reserve the right to exclude you from participating in the competition.  These terms and conditions are governed by English law.


*1 Excluding weekends & large appliances and spares.

*2 Due to the paint processes used, a colour variation with matching products is possible and therefore may not be a 100% match.

*3 Customer ratings based on submissions from product warranty registration.


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